The website https://new2.melbournefx.io is owned and operated by MelbourneFX, (the “Company”).We are dedicated to providing users with the highest level of transparency and control over the use of their data. In order for us to provide you with our services we are required to collect and process certain personal information about you and your activity. By entrusting us with your information, we would like to assure you of our commitment to keep such information private. We have taken measurable steps to protect the confidentiality, security and integrity of this Information. We encourage you to review the following information carefully. In this policy you can read about:
Grounds for data collection
How do we receive data
about you?
What type of data we collect?
Tracking
Technologies
How do we use the data we collect?
With
whom do we share your Personal Data?
Transfer of
data outside the EEA
How we protect your data
Retention
EU
User Rights
How to contact us?
Our Policy
toward Children
Updates to this Policy
Grounds for data collection
Processing of your “Personal Data” (meaning any
information which may potentially allow your
identification with reasonable means) is necessary for
the performance of our contractual obligations towards
you and providing you with our services and the
operation of our website (hereinafter the “Services” and
“Website”), to protect our legitimate interests and for
compliance with legal and regulatory obligations to
which we are subject. When you use our Service, you
consent to the collection, storage, use, disclosure and
other uses of your Personal Data as described in this
Privacy Policy.
How do we receive data about you?
We receive your Personal Data from various
sources:
1. Registration data – When you voluntarily provide us
your personal details in order to create an account or
register to our Services (for example, your name and
email address);
2. When you communicate with us – For example when you
send us an email, we collect the Personal Data you
provided us with.
3. Technical data – When operating our services, we use
various technological tracking tools to collect data
regarding your use of the Website. Along with our
partners, we may use tracking technologies such as
cookies, JavaScript, beacons and Local Storage, which
are used to store content data and preferences. You can
learn more about the tracking tools we use by reading
the Tracking Technologies section below.
4. Third party data – We may receive your data from
third party providers who help us with the provision and
maintenance of our Services, such as social networks
(for example your name and user name, when you register
or log-in to our Service), traffic analytics vendors,
fraud prevention agencies and others.
What type of data we collect?
Personal Data
In the course of using the Service, we may ask you to
provide us with certain Personal Data to provide and
improve the Service, to contact or identify you, to
enable you to access certain parts of the Website, and
as otherwise indicated in this Policy. We collect the
following Personal Data about you:
• Registration data – your name, address, your email
address, your age range and payment details.
• When using our Services – our webserver will collect
your IP-address and UID.
Non-Personal Data
We also collect data about the use of our Service and
the characteristics and activities of users, in order to
operate it and improve it. We may collect the following
non-Personal Data:
• Technical data – this category includes data such as
website visits, the browser you are using and its
display settings, your operating system, device type,
session start/stop time, time zone, network connection
type (e.g., Wi-Fi, cellular), cookie data and your
general location (city and country).
• Data from third parties – this category includes data
we receive from our business partners. This may include
pseudonymous advertiser identifiers that some
Advertisers or other third party ad platforms choose to
share with us. This data is also used to enhance data
points about a particular unique browser or device. If
we combine Personal Data with non-Personal Data, the
combined data will be treated as Personal Data. Further
Personal Data will only be stored and processed if you
voluntarily provide it to us, e.g. through a contact
form.
Tracking Technologies
When you visit or access our Services we use (and
authorize 3rd parties to use) pixels, cookies, events
and other technologies. Those allow us to automatically
collect data about you, your device and your online
behavior, in order to enhance your navigation in our
Services, improve our Website’s performance, perform
analytics and customize your experience on it. In
addition, we may merge data we have with data collected
through these tracking technologies with data we may
obtain from other sources and, as a result, such data
may become Personal Data.
We also use a tool called “Google Analytics” to collect
data about your use of the Services. Google Analytics
collects data such as how often Users access the
Services, what pages they visit when they do so, etc. We
use the data we get from Google Analytics only to
improve our Services. Google Analytics collects the IP
address assigned to you on the date you visit, rather
than your name or other identifying data. We do not
combine the data collected through the use of Google
Analytics with personally identifiable data. Google’s
ability to use and share data collected by Google
Analytics about your visits to our Services is
restricted by the Google Analytics
Terms of Use and the
Google Privacy Policy.
Managing your cookie settings and opting out of 3rd
party cookies
There are various ways in which you can manage and
control your cookie settings. Please remember that, by
deleting or blocking cookies, some of the features of
the Services may not work properly or as effectively.
● Turning off cookies via your web browser
Most web browsers will provide you with some general
data about cookies, enable you to see what cookies are
stored on your device, allow you to delete them all or
on an individual basis, and enable you to block or allow
cookies for all websites or individually selected
websites. You can also normally turn off third party
cookies separately. Please note that the settings
offered by a browser or device often only apply to that
particular browser or device.
● Data about cookies is usually found in the “Help”
section of the web browser. Below are some links to some
commonly used web browsers:
For other browsers, please consult the documentation
that your browser manufacturer provides.
● Turning off third party cookies
You can turn off certain third party
targeting/advertising cookies by visiting the following
link: Network Advertising Initiative.
● Other helpful resources
To learn more about advertisers’ use of cookies the
following links may be helpful:
How do we use the data we collect?
• Provision of service – for the provision and
improvement of our Services, including for support and
to respond to your queries.
• Service announcements – we will use your Personal Data
to communicate with you and to keep you informed of our
latest updates to our Services and offer you service
offers.
• Marketing and advertising purposes – We may use your
Personal Data in the following ways: we may send you
promotional material concerning our Services, or our
partners’ services, which we believe might interest you;
we may also display certain adverts on our site, which
we believe will be relevant for you. Furthermore, by
subscribing to our newsletter you will receive tips and
announcements straight to your email account. We make
our best efforts to make sure you see only relevant ads
and receive relevant communications from us, including
but not limited to, by building an automated profile
based on your Personal Data. You may however choose not
to receive our promotional or marketing emails (all or
any part thereof) by clicking on the “unsubscribe” link
in the emails that you receive from us. Please note that
even if you unsubscribe from our newsletter, we may
continue to send you service-related updates and
notifications, or reply to your queries and feedback you
provide us. You may also object to the use of your
Personal Data for advertising purposes by disabling your
cookies, as described in the tracking technologies
section above.
o Opt-out of receiving marketing materials – If you do
not want us to use or share your Personal Data for
marketing purposes, you may opt-out in accordance with
this “Opt-out” section. Please note that even if you
opt-out, we may still use and share your Personal Data
with third parties for non-marketing purposes (for
example to fulfill your requests, communicate with you
and respond to your inquiries, etc.). In such cases, the
companies with whom we share your Personal Data are
authorized to use your Personal Data only as necessary
to provide these non-marketing services.
• Analytics, surveys and research – from time to time,
we may conduct surveys or test features, and analyze the
data we have to develop, evaluate and improve these
features, all in order to improve our Services and think
of new and exciting features for our users.
• Protecting our interests – we may use your Personal
Data when we believe it’s necessary in order to take
precautions against liabilities, investigate and defend
ourselves against any third party claims or allegations,
investigate and protect ourselves from fraud, protect
the security or integrity of our services and protect
the rights and property of the Company, its users and/or
partners.
• Enforcing of policies – we may use your Personal Data
in order to enforce our policies, including but limited
to our Terms and Conditions.
• Compliance with legal and regulatory requirements – we
may use your Personal Data to investigate violations,
and as required by law, regulation or other governmental
authority, or to comply with a subpoena or similar legal
process.
With whom do we share your Personal Data?
• Internal concerned parties – we share your data with
companies in our group, as well as our employees, in
order to provide you with our services.
• Business partners – we share your data with business
partners, such as storage and analytics providers, or
credit verification companies, who help us provide you
with our service. These third parties may have access to
your Personal Data so that they may perform these tasks
on our behalf, but they are obligated to comply with
this Privacy Policy and may not use your Personal Data
for any other purpose.
• Compliance with laws and law enforcement entities – we
cooperate with government and law enforcement officials
and private parties to enforce and comply with the law.
We will disclose any data about you to government or law
enforcement officials or private parties as we, in our
sole discretion, believe necessary or appropriate to
respond to claims and legal process (including but not
limited to subpoenas), to protect our or a third party’s
property and rights, to protect the safety of the public
or any person, or to prevent or stop any activity we may
consider to be, or to pose a risk of being, illegal,
unethical, inappropriate or legally actionable. We also
may be required to disclose an individual’s Personal
Data in response to a lawful request by public
authorities, including meeting national security or law
enforcement requirements.
• Merger and acquisitions – we may share your data if we
enter into a business transaction such as a merger,
acquisition, reorganization, bankruptcy, or sale of some
or all of our assets. Any party that acquires our assets
as part of such a transaction may continue to use your
data in accordance with the terms of this Privacy
Policy.
Transfer of data outside the EEA
Please note that some data recipients may be located
outside the EEA. In such cases we will transfer your
data only to such countries as approved by the European
Commission as providing adequate level of data
protection, or enter into legal agreements ensuring an
adequate level of data protection.
How we protect your data
We have implemented administrative, technical, and
physical safeguards to help prevent unauthorized access,
use, or disclosure of your Personal Data. Your data is
stored on secure servers and isn’t publicly available.
We limit access of your data only to those employees or
partners on a “need to know” basis, in order to enable
the carrying out of the agreement between us. While we
seek to protect your data to ensure that it is kept
confidential, we cannot absolutely guarantee its
security. You need to help us prevent unauthorized
access to your account by protecting your password
appropriately and limiting access to your account. You
will be solely responsible for keeping your password
confidential and for all use of your password and your
account, including any unauthorized use. You should also
be aware that there is always some risk involved in
transmitting data over the internet. While we strive to
protect your Personal Data, we cannot ensure or warrant
the security and privacy of your Personal Data or other
content you transmit using the service, and you do so at
your own risk.
Retention
We will retain your Personal Data for as long as
necessary to provide our services, and as necessary to
comply with our legal obligations, resolve disputes, and
enforce our policies. Retention periods will be
determined taking into account the type of data that is
collected and the purpose for which it is collected,
bearing in mind the requirements applicable to the
situation and the need to destroy outdated, unused data
at the earliest reasonable time. Under applicable
regulations, we will keep records containing client
personal data, trading data, account opening documents,
communications and anything else as required by
applicable laws and regulations.
EU User Rights
You may request to:
a. Receive confirmation as to whether or not Personal
Data concerning you is being processed, and access your
stored Personal Data, together with supplementary
data.
b. Receive a copy of Personal Data you directly
volunteer to us in a structured, commonly used and
machine-readable format.
c. Request rectification of your Personal Data that is
in our control.
d. Request erasure of your Personal Data.
e. Object to the processing of Personal Data by us.
f. Request to restrict processing of your Personal Data
by us.
g. Lodge a complaint with a supervisory authority.
However, please note that these rights pertain to EU
residents only, are not absolute, and may be subject to
our own legitimate interests and regulatory
requirements. Users outside the EU are welcome to
contact us for any questions or requests at the details
below.
How to contact us?
If you wish to exercise any of the aforementioned
rights, or receive more information, please contact us
using the details provided below:
Email:
[email protected]
Our Policy toward Children
We understand the importance of protecting children’s
privacy, especially in an online environment. The Site
and Services are not designed for or directed at
children under the age of 18 years old (“Minors”). We do
not knowingly collect Personal Data from Minors. If a
parent or guardian becomes aware that his or her child
has provided us with Personal Data, he or she should
contact us using the details provided above.
Updates to this Policy
This Privacy Policy is subject to changes from time to
time, in our sole discretion. The most current version
will always be posted on our website (as reflected in
the “Last Updated” heading). You are advised to check
for updates regularly. By continuing to access or use
our Services after any revisions become effective, you
agree to be bound by the updated Privacy Policy.