Our Commitment to You

Please read carefully

The website https://melbournefx.io is owned and operated by MelbourneFX (the “Company”). We are fully committed to offering users transparency and control over the use of their data. To provide our services, we must collect and process certain personal information about you and your activity. By sharing your information with us, we want to assure you of our dedication to maintaining its privacy. We have implemented robust measures to protect the confidentiality, security, and integrity of your data. We encourage you to carefully review the following details. In this policy, you will find information on:

  • • Grounds for data collection
  • • How we obtain your data
  • • The types of data we collect
  • • Tracking technologies
  • • How we use your data
  • • Sharing your Personal Data
  • • Transferring data outside the EEA
  • • Protecting your data
  • • Data retention
  • • EU user rights
  • • How to contact us
  • • Our policy toward minors
  • • Updates to this policy

Grounds for data collection
The processing of your "Personal Data" (any information that may allow your identification through reasonable means) is necessary to fulfill our contractual obligations, provide services, and ensure the operation of our website (hereafter the “Services” and “Website”). Additionally, it allows us to protect legitimate interests and comply with legal or regulatory requirements. By using our Services, you consent to the collection, storage, usage, and disclosure of your Personal Data, as outlined in this Privacy Policy.

How We Obtain Your Data
We collect your data from the following sources:
1. Registration data: Provided voluntarily when you create an account or register for our Services (e.g., your name and email address).
2. Communication: When you interact with us, such as sending an email, we collect the details you provide.
3. Technical data: We gather data through technological tracking tools (e.g., cookies, JavaScript, beacons) when you use the Website. More information is available in the Tracking Technologies section.
4. Third-party data: Data obtained from third-party providers, including social networks (e.g., name and username for login), analytics vendors, and fraud prevention agencies.

Types of Data We Collect
• Personal Data:
Includes registration information, email addresses, payment details, IP addresses, and UIDs.
• Non-Personal Data:
Covers usage and technical information (e.g., browser type, device settings, session durations, cookie data, and location).

Tracking Technologies
We use cookies and similar tools to enhance your experience, improve Website performance, and analyze user behavior. Additionally, we use "Google Analytics" to monitor service usage patterns.

Managing Cookie Preferences
You can manage cookies through your browser settings or opt-out of specific third-party cookies using resources like the Network Advertising Initiative.
How We Use Your Data
● To provide, improve, and personalize services
● For service-related announcements and communications
● For marketing, analytics, and promotional purposes
● To protect against fraud and enforce policies
● To comply with legal and regulatory requirements

Sharing Your Data
We share your data with internal teams, business partners, and legal entities as needed to deliver services, comply with laws, and safeguard against risks.

Data Transfer Outside the EEA
Your data may be transferred outside the EEA under approved data protection standards or legal agreements.

Data Protection
We employ administrative, technical, and physical safeguards to protect your data. However, absolute security cannot be guaranteed, and users are responsible for safeguarding their account credentials.

Retention Policy
We retain your data as long as necessary to provide services, comply with legal obligations, and enforce policies. Retention periods vary depending on the data type and purpose.

EU User Rights
EU residents have specific rights under GDPR, including accessing, rectifying, or erasing Personal Data. These rights may vary based on regulatory requirements.

Contact Us
If you have questions about this policy or wish to exercise your rights, please contact us at:
Email: [email protected]

Policy for Minors
Our services are not directed toward individuals under 18. We do not knowingly collect data from minors. Parents can contact us to remove such data if collected inadvertently.

Policy Updates
This Privacy Policy is subject to periodic changes. The most current version will be available on our website. Continued use of our services implies agreement with the updated terms.